The ITOPS qualification is a practical and relevant qualification designed to prove that candidates have the necessary skills to accurately operate the administration procedures in an international trade administration environment. This four day course is delivered in partnership with East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) and Fidelitas Training.

Delegates will learn how to avoid costly mistakes and improve their international trade procedures. Some previous delegates have saved their employers thousands of pounds. Successful candidates will be awarded the ITOPS Qualification. The course is suitable for anyone employed in an international trade environment - whether that of a manufacturer/supplier or freight forwarder.

Course Dates

  • Tuesday 16th January 2018
  • Tuesday 30th January 2018
  • Tuesday 27th February 2018
  • Wednesday 21st March 2018

Course Delivery

ITOPS is a recognised International Trade Qualification covering the main elements of Export Administration. The course runs over four separate workshops, followed by an assessment. This course is now BCC accredited and successful candidates will receive the BCC Foundation Award in International Trade.

The award covers the five main elements of export administration:

  • Administration Procedures
  • Export Documentation
  • Customs and Excise and other legal requirements
  • Export Payments
  • Dispatch and Shipping

Delegates attend four formal training workshops - usually once a fortnight/every three weeks. A formal assessment takes place approximately one month after the tuition ends. The evidence is then Internally Verified by an experienced assessor at the Chamber who decides if the required standards have been met.

Candidates have the opportunity to attend an airport visit at the DHL East Midlands Hub. Although optional, the feedback from this visit has proved that the experience is an invaluable part of the qualification.

The price includes training for four workshops, course folders and printed notes, full trainer support during the course of the programme, final assessment day, portfolio assessment and verification. Successful candidates also receive the BCC Foundation Award in International Trade.

"Throughout my time on the ITOPS course I was permanently learning and developing new skills. All 4 workshops were so productive and well thought out. The program has helped me put many administrative changes within my workplace that have benefitted my company due to the new skills I have learnt. 

The ITOPS course offered great facilities varying from brilliant hard copies of materials in the workshops through to offering us visits such as to East Midlands Airport to visit DHL. The Chamber of Commerce team and my lecturer were all very helpful and supportive throughout my time studying ITOPS and they are only a phone call away when I need some help and advice. I would recommend the ITOPS course to anybody involved in exports it’s so worthwhile and I thoroughly every aspect of it."



Members Price £1400+ vat

Non-members price £2000 +vat

If you feel this would be something you would like to discuss further please do not hesitate to contact me  or 01522 523333