Ongo secure silver in Investors in People

Following a recent assessment, Ongo has been awarded a silver Investors in People accreditation.

This is the third time Ongo has achieved an Investors in People (IIP) accreditation, which is a way to provide organisations with a framework for their own continuous improvement in the way they look after and invest in their staff.

Achieving a silver result, Ongo was rated against nine key areas to identify where they are performing well and where they can improve. The key areas are; leading and inspiring people, living the values of the organisation, empowering and evolving people, managing performance, recognising and rewarding performance, structuring work, building capability, delivering continuous improvement and creating sustainable success.

The assessment consists of an initial meeting with IIP assessors, Ongo’s HR Team and Senior Management. Plus an online survey, which all staff had the opportunity to complete, and virtual one to one interviews with staff from across the organisation. These were to identify how Ongo invests in its staff, areas that they are a strong performer and ways in which the organisation can improve further.

Mo Mathieson, Organisational Development Manager, said: “We’re really pleased with our result, especially in a time where we’ve had to adapt pretty quickly to new ways of working and over the last year or so we’ve seen quite a lot of changes to the business.

“IIP recognised lots of positives in the ways we invest in our staff, and that we’re an organisation that really cares. Our culture was highlighted too, and that it is underpinned by our three values of partnership, drive and responsibility. IIP felt that our culture is really engaging with staff having lots of opportunities to have their say and make a difference.

“Of course there are always areas we can improve on, particularly making sure we’re consistent in our approach to investing in and supporting staff across the business, making sure we’re clear and consistent when communicating change and making sure everyone feels fully supported in their role.”

Following this assessment, Ongo will feedback in more detail to each department on the results, to look at ways to improve further. They will also look at the recommendations made and how these can be implemented. There will be interim reviews each year for the next two years, before another full assessment in 2023. Ongo will be aiming for gold next time.