ChamberConnect: How to Have Difficult Conversations Workshop

Communicate more effectively to build, maintain or improve relationships especially in challenging circumstances and difficult conversations.

Funded by Collaboration 4 Growth (C4G) and presented by Phil Hutchinson from Lantern Development.

Dates & times

This workshop is split into two parts, so you will be required to attend both days.

Monday 6th July 10:00am – 12:00pm
Wednesday 8th July 10:00am – 12:00pm

Amongst other things we will go through what it takes to make your communication effective and then apply this to the topic of difficult conversations.

We will build on this by looking at delivery of challenging feedback and how to make your feedback heard, understood, accepted and acted upon.

We will look at what causes the difficulty in difficult conversations and consider different ways to plan prepare and manage these to improve outcomes and maintain relationships.

The delivery will be accompanied by a delegate handbook which will be sent electronically prior to the session.

About Phil Hutchinson

Phil is the owner of Lantern. He has worked in the design, delivery and management of Learning and Development services for a range of public and private sector companies across the UK for over 20 years.

Lantern was created with the aim of supporting the development of organisations and individuals with friendly and professional service delivery. Through the provision of training, coaching and consultancy services he enables business growth or personal and professional development for individuals.

He believes ongoing communication, trust and transparency are key to the development and maintenance of effective relationships with his colleagues and clients. This relationship enables the delivery of realistic and meaningful services which can be designed to meet the specific needs of the client.

Learn more

A FREE workshop funded by ERDF Collaboration 4 Growth (C4G project) in collaboration with Lincoln BIG.
This is a FREE workshop for all businesses, however priority will be given to those businesses in the eligible Collaboration 4 Growth areas of West Lindsey, City of Lincoln and North Kesteven.
Only businesses who are both operating and registered within Lincoln, North Kesteven and West Lindsey are eligible to receive up to 12 hours of business support at no cost thanks to the project funding from the European Regional Development Fund.

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